With World Class manufacturing comes World Class support! Providing product and installation support has always been a fundamental philosophy of OmegaFlex®. Customer service, technical expertise and product support is always available from our team of experts who have extensive experience in the gas industry.

As a UK based business, we are able to offer support via the customer service and technical helplines as well as with free on-site visits. We also offer free of charge training and CPD’s to users and specifiers of our products.

Request free training

Any person who is either installing or specifying OmegaFlex® products has the option of undertaking the training. The training outlines all the fundamental information about the product including:

  • Key benefits
  • Installation requirements
  • Assembly of the AutoFlare® fittings
  • The ‘do and don’ts’

Training and CPD’s can be carried out face to face or via video conference call facility – whatever suits you and free of charge!

Click the link below to find out more about the Training we offer and how to get involved.


Free on-site visits

Our team are happy to arrange on-site visits to discuss best options of running and installing TracPipe® or TracPipeCC®. Our team of experts are based around the country and can visit you on-site, at your offices or you are welcome to visit our manufacturing facility in Banbury, Oxfordshire.

We can also carry out the TracPipe® and TracPipeCC® training whilst on-site to ensure the whole process runs smoothly.

Click the link below to arrange a free site on-site visit.


Free support

By working closely with the OmegaFlex® team of experts, we can offer free of charge help and assistance with:

  • Understanding installation legislation and standards requirements
  • Product specifications
  • Project sizing
  • Product training

Our team has a wealth of experience from Technical support and advice for the best options to support for the complete installation process.

Click the link below to now to find out more about how we can help you.


Free on-line guides

To help you fully understand the benefits of TracPipe®, TracPipeCC® and the range of AutoFlare® fittings, we have a large library of resource information available to download free of charge.

Documents available to download include product brochures, detailed installation instructions and sizing spreadsheets.

Click the link below now to find out more about how we can help you.


    Get in touch with our team

    Call us
    +44 (0)1295 676 670

    Email us